Hiya Lisa,
Thank you for taking the time to leave a review.
We're really sorry to see that your experience wasn't a positive one. As there wasn't a comment included with your rating, we'd love to understand a little more about what happened and see if there's anything we can do to help.
If you're happy to chat with us, please feel free to reach out at hello@floracurl.co.uk. We'd really appreciate the opportunity to learn more about your experience.
Love,
Team Flora & Curl