How it works
Frequently Asked Questions
We answer your questions on our subscription program:
-
How does your subscription program work?
We know that haircare can be a part of your daily routine which is why we offer the option to create a recurring order. Subscribing is easy, it means you can get free shipping (on orders over $50) and you won't ever run out of your favorite Flora & Curl product(s). Set your subscription date, choose the delivery frequency that works best for you (1, 2, 3 or 4 months) and you can sit back because we'll automatically deliver your favorite products to your doorstep.
-
How do I sign up for a subscription to a product?
On the product page(s) of the product that you would like you want to subscribe to and select ''subscribe & save" before adding to your bag. You can add as many subscription items to your bag as you'd like! Then, check out as usual to activate your subscription.
-
What are the benefits of signing up to a subscription?
- Unmissable Savings - up to 15% off your first order and all recurring orders
- Reduced shipping costs - free shipping when you spend $50+, reduced from our usual $75+ threshold
- Flexibility – you can add to or remove items from your subscription order
Setting up a subscription is the most convenient way for you to get your favourite products delivered to you automatically. You can set up the frequency for each order and can make changes online whenever you need.
You will receive the below benefits on your next order after setting up the subscription.
-
How do I make changes to my subscriptions?
That's easy! You may cancel, skip, update your delivery frequency or add products to your subscription. Simply log into your account.
-
How do I cancel my subscription?
It's easy to skip, pause and cancel your subscription when you log into your account.
-
I need help with my subscription order. How do I get in touch?
we're here to help therefore if you have any questions, please email us at hello@floracurl.com.