Curl Satisfaction Guarantee

Love it, or your money back!
We take the risk out of finding the right products, as we know that it can sometimes be costly.

 This is why all orders are backed by our 30-Day Curl Satisfaction Guarantee. If you don't love your purchase in the first 30 days after receiving it, we will issue you a refund, no questions asked.

We are confident in the results of our products and stand behind them – and we want you to be satisfied.

To use this guarantee, please follow the following return instructions from our Shipping & Returns page:

How do I return an item?
We are confident that you will be delighted with your purchase, but should you wish to return an item for a refund, we are here to help. The items must be returned to us within 30 days of the goods being delivered to you.

To request a return, simply forward your order confirmation e-mail or proof of purchase, detailing your reason for return to hello@floracurl.com. We will advise you of the next steps. 

Please note that we will not cover your cost of returning the item to us.

Once your returned item has been received, the item value will be refunded to your original form of payment and you will be notified via e-mail. Please note that any original shipping charges are non-refundable.